Terms of Service | Resume Pathway

1. Agreement to Terms

By accessing our website (resumepathway.com) or purchasing any career services from Resume Pathway ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Resume Pathway is a career services business. We sell digital career documents (including resume writing, ATS optimization, federal USAJOBS document preparation, cover letters, and LinkedIn profile narratives) and remote professional job-search and application assistance. Completed documents are delivered electronically, and remote support is conducted online.

3. Customer Responsibilities & Accuracy of Information

Clients are solely responsible for providing accurate, truthful, and complete career, educational, and employment information. Resume Pathway writes and formats career materials based directly on client representations. You agree that:

You will provide genuine dates, job titles, achievements, and credential information.
You are responsible for reviewing all draft documents and ensuring that all statements in your final documents are 100% accurate before submitting them to any employer, recruiter, or government agency.
Resume Pathway is not liable for inaccuracies, misrepresentations, or omissions present in client-supplied information or final submitted materials.

4. No Guarantees of Employment Outcomes

Crucial Notice: Resume Pathway does NOT guarantee employment, job interviews, callbacks, job offers, hiring selection, specific salary levels, or government placement. Hiring decisions depend entirely on third-party employer discretion, labor market conditions, candidate qualifications, and interview performance.

Furthermore, no legitimate service can guarantee an ATS (Applicant Tracking System) "pass score" or automated algorithmic ranking, as parsing engines and employer scoring algorithms vary widely.

5. Job Search & Application Assistance Scope

Where job-search support or application assistance is purchased:

Resume Pathway provides organizational, administrative, and research support according to the agreed package.
Client Approval: Clients maintain complete control over their career decisions and must approve target positions and application submissions.
Resume Pathway is not an employment agency, headhunter, or staffing firm, and does not recruit on behalf of employers.

6. Digital Delivery & Turnaround

All completed documents are delivered electronically in standard digital formats (such as Microsoft Word .docx and PDF). Project turnaround timelines begin only after the client has provided all necessary intake materials, current documents, and required clarification details.

7. Revision Policy

We are committed to quality. Each purchased service package includes a designated revision period (typically 7 to 14 days following initial draft delivery, as stated in your service agreement). Revisions cover adjustments to wording, emphasis, formatting, and structural refinements within the scope of the originally agreed target position. Revisions do not include completely changing target careers or rewriting documents for entirely different industries from scratch.

8. Payment Terms & Invoicing

Payment for services must be completed in advance of project drafting unless an installment or milestone agreement has been expressly confirmed in writing. All pricing is clearly quoted before project commencement.

9. Intellectual Property

Upon full payment and final delivery, the client owns the copyright to their individualized final career documents for personal job-seeking use. Resume Pathway retains all intellectual property rights to its proprietary templates, website content, branding, methodologies, and marketing assets.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Resume Pathway, its consultants, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of employment opportunities, loss of income, or career interruptions arising out of or related to your use of our website or services. Our total liability for any claim shall not exceed the total amount paid by you for the specific service in question.

11. Contact Information

For questions regarding these Terms of Service, please contact us:

Resume Pathway
Email: [BUSINESS EMAIL]
Phone: [PHONE NUMBER]