Privacy Policy

1. Introduction

Resume Pathway ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard the information you provide when using our website and purchasing our career services.

2. Information We Collect

Because we provide resume development, career document writing, and job-search assistance, we collect information necessary to fulfill these services, including:

• Contact Information: Your full name, email address, phone number, and mailing address (when required for federal applications).
• Employment & Career History: Current and past employers, job titles, dates of employment, duties, accomplishments, certifications, and educational credentials.
• Uploaded Career Documents: Current resumes, cover letters, references, transcripts, and military service records (e.g. DD-214 summaries) provided voluntarily via our upload portal or email.
• Job Search Criteria: Target job titles, salary expectations, preferred industries, target geographic regions, and job announcement links.
• Communications & Inquiries: Details contained in contact forms, emails, consultation notes, and feedback requests.

3. How We Use Your Information

We use your personal and career information strictly for legitimate business purposes related to fulfilling your requested services:

• Drafting, rewriting, formatting, and optimizing your resumes, cover letters, and LinkedIn profile narratives.
• Researching relevant job opportunities matching your specified criteria (where job search support is included).
• Communicating with you regarding drafts, revisions, questions, and project milestones.
• Processing service payments and administrative invoicing through authorized payment gateways.
• Responding to customer support inquiries and consultation requests.

4. Handling of Sensitive Career Data

We understand that resumes and career materials contain sensitive personal employment data. We do not sell, rent, trade, or publicly disclose your personal information or career documents to any third-party advertisers or recruitment brokers. Your documents are shared only with the professional consultants directly engaged in writing or reviewing your project.

5. Data Retention & Document Storage

We retain your career information and completed drafts for as long as necessary to complete your purchased service and fulfill revision obligations, or as required by standard business recordkeeping and tax accounting practices. Clients may request the deletion of their uploaded files and draft copies at any time by contacting us.

6. Third-Party Service Providers

We may use trusted third-party service providers to facilitate our online operations (e.g., secure web hosting, payment processing, form handling, and appointment scheduling). These providers only have access to information necessary to perform their specific functions and are prohibited from using it for other purposes.

7. Website Analytics & Cookies

Our website may collect non-identifiable technical data (such as browser type, device category, referring URL, and pages visited) to ensure proper website performance, responsiveness, and navigation functionality. We do not engage in intrusive cross-site tracking or behavioral data brokerage.

8. International Clients

If you access our services from outside the United States, please be aware that your information will be transmitted, processed, and stored in accordance with standard remote electronic service practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, operational procedures, or legal standards. The updated date at the top of this page will reflect the most recent version.

10. Contacting Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or your personal career data, please contact us:

Resume Pathway
Email: [BUSINESS EMAIL]
Phone: [PHONE NUMBER]